CareerPlan

Senior Consultant ServiceNow (m/w/d)

Berlin, BERLINRemoteFull-time2025-08-15 → 2026-11-10
Hybrid

Core

Senior Consultant designing and implementing ServiceNow digital transformation programs to automate enterprise workflows and optimize IT Service Management, HR, and Customer Service for clients.

Role type

Senior IC ServiceNow Consultant

Builds

ServiceNow solutions for Enterprise Service Management, IT Service Management, HR, Customer Service, Procurement, and Security

Domain

IT Consulting / Enterprise Service Management

Required skills

ServiceNow (CSM, HR, Security, IT), SQL, Git, Jira, Confluence, Agile (Scrum/Kanban), Architecture & Design Patterns, Business Analysis, Presentation & Communication

Preferred skills

AI potential identification, Leadership experience

Technologies

ServiceNow, SQL, Git, Jira, Confluence

Responsibilities

Design and implement ServiceNow solutions for digital transformation; Analyze business requirements and create architectures; Support business development and product innovation; Collaborate with onshore and offshore teams to deliver projects from strategy to implementation.

Seniority

Senior, hands-on IC with leadership responsibilities