Sachbearbeiter Service (m/w/d)
Core
Processing service orders, quotations, spare parts, and billing for Caterpillar construction machinery; coordinating workshop and field service operations.
Role type
Administrative Service Clerk (Construction Machinery)
Builds
Service orders, spare parts, billing, and workshop/field service coordination for construction equipment.
Domain
Construction machinery / Industrial equipment
Required skills
Order processing, quotation management, invoicing, insurance/guarantee case handling, workshop scheduling, timekeeping administration, MS Office proficiency, German (fluent), English (good)
Preferred skills
Technical and craft interest, customer orientation, team collaboration, proactive work style
Responsibilities
Process service orders within the internal program, handle quotations and spare part orders, manage invoicing, process insurance and warranty claims, coordinate workshop and field service schedules, handle employee timekeeping and general correspondence.