Mitarbeiter Service (m/w/d) national
On-site
Core
Customer service and order management for logistics solutions, handling correspondence, shipments, and process monitoring.
Role type
Logistics operations specialist (customer service)
Builds
Tailored logistics solutions for distribution and procurement
Domain
Logistics and supply chain
Required skills
Customer correspondence, order processing, shipment tracking, data verification, KPI analysis, process monitoring
Preferred skills
Process improvement, IT system usage, organizational skills
Responsibilities
Handle written and phone customer correspondence, manage customer orders and complaints, monitor shipments and transport processes, verify shipment and order data, calculate KPIs and statistics, monitor and optimize site processes
Seniority
Entry-level, trained professional