Customer Service Specialist/ Mitarbeiter Vertriebsinnendi...
Core
Customer Service Specialist handling order intake, offer creation, delivery tracking, invoicing, and claims for a defined customer base in an industrial company.
Role type
Customer Service Specialist / Sales Operations Associate
Builds
Order fulfillment, quotes, and delivery schedules for industrial clients
Domain
Industrial manufacturing / B2B sales operations
Deliverable
product features
Required skills
Order management, offer creation and calculation, delivery tracking, invoicing, claims processing, data maintenance, MS Office, SAP R/3
Preferred skills
Additional foreign languages
Responsibilities
Act as contact person for a defined customer base, receive customer orders, create and calculate detailed offers, track and monitor deliveries, handle invoicing and complaints, coordinate with internal departments, maintain general data