Customer Service Specialist t [ D | M | W ] zur Direkteinstellung
Core
Administrative and operational handling of customer inquiries, courier shipments, status reports, and complaints for a global distributor of electronic components.
Role type
Customer Service Specialist
Builds
Customer support and logistics operations for a global distributor of electronic components
Domain
Logistics / Distribution
Deliverable
dashboards & analysis
Required skills
Customer inquiry handling, courier shipment organization, status report creation, complaint resolution, warehouse logistics knowledge, WMS operation, MS Office (Word, Excel, SharePoint), German, English
Preferred skills
Warehouse logistics training, independent work style, assertiveness
Technologies
WMS, SharePoint, MS Office
Responsibilities
Handle customer inquiries, organize courier shipments, create status reports, process customer complaints
Seniority
Entry-level