Branch Manager – Montreal Downtown (Future Opportunities)
Core
Lead a medium-sized banking team to deliver customer service, promote financial products, and ensure operational excellence in a downtown Montreal branch.
Role type
Senior IC branch manager (retail banking)
Builds
Customer relationships, branch revenue, and operational efficiency
Domain
Banking / Financial Services
Required skills
Team leadership, strategic thinking, advanced investing and credit knowledge, compliance management, business development, conflict resolution
Preferred skills
Community engagement, cross-functional liaison, mentoring
Technologies
MS Office, internet applications
Responsibilities
Mentor the team on advice-giving strategies, promote TD's image in the community, enhance customer experience by understanding financial needs, act as escalation point for customer issues, oversee complex administrative duties, ensure optimal employee scheduling, develop business development strategies, ensure accuracy of customer transactions, liaise with Wealth and Business Banking, cultivate a positive work environment
Seniority
Senior, hands-on IC