Customer Experience Specialist (m/w/d) Koblenz
Core
Front-of-house specialist providing sales support, vehicle delivery coordination, and product demonstrations for Tesla customers.
Role type
Customer Experience Specialist (Sales & Delivery Support)
Builds
Tesla vehicles and energy products
Domain
Automotive / Sustainable Energy
Deliverable
product features
Required skills
Customer relationship building, Product knowledge (vehicles, solar, storage), Information communication, Experience in customer experience, Organizational skills, Flexibility for weekend/evening shifts
Responsibilities
Build customer relationships to support purchase decisions, Conduct comprehensive product demonstrations, Perform test drives highlighting vehicle capabilities, Collaborate with delivery teams on vehicle status and timelines, Conduct pre-delivery vehicle inspections, Support the final handover and acceptance process, Serve as a contact for post-sales inquiries