Mitarbeiter Betriebsgastronomie / Culinary Operations Supporter (m/f/d)
Core
Provide hands-on operational support to ensure the smooth day-to-day running of the food service ecosystem, including canteens, bars, food trucks, and vending machines.
Role type
operational support specialist (food service)
Builds
efficient, compliant, and aligned food service operations across multiple facilities
Domain
food service operations / hospitality
Required skills
food service operations experience, food safety regulations knowledge, supplier communication, KPI monitoring, customer feedback collection, equipment maintenance basics, multitasking
Preferred skills
sustainability principles alignment, digital channel engagement, report compilation
Technologies
internal ticketing systems, KPI dashboards, feedback tools
Responsibilities
Support daily operations of canteens, bars, food trucks, and vending machines; assist with routine quality checks; monitor operational interruptions and service discrepancies; respond to and resolve routine operational issues; assist in hospitality services execution; track consumable consumption; maintain operational availability via ticket systems; serve as a contact for external suppliers; assist with supplier communications; provide operational support for catering requests and corporate events; engage with customers via digital channels to collect feedback; compile customer feedback and operational data into reports.
Seniority
entry-level to junior, hands-on IC