Sachbearbeiter (m/w/d) Customer Service
Hybrid
Core
Handling shipment irregularities, tracking, and advising customers on daily logistics operations.
Role type
Customer Service Agent (Logistics)
Builds
Shipment tracking and customer support for logistics clients
Domain
Logistics / Transportation
Deliverable
client delivery
Required skills
Shipment tracking, Customer advisory, Documentation, IT systems proficiency, English (good)
Preferred skills
French, Teamwork, Self-management
Responsibilities
Process shipment irregularities, Track shipments, Advise and support customers, Control interfaces and document transit deviations