IT Support 1st & 2nd Level / IT Support Engineer (m/w/d) Medical
Core
Provide 1st and 2nd level IT support to medical practices and clinics, troubleshooting systems and medical device connectivity.
Role type
IT Support Engineer (1st & 2nd Level)
Builds
Reliable IT infrastructure and practice software operations for medical clients
Domain
Healthcare / Medical IT
Deliverable
client delivery
Required skills
Windows Domain, Active Directory, Network configuration, Hardware setup, Ticketing systems, German language
Preferred skills
Hyper-V, Proxmox, macOS, Linux, Medical environment experience, Class B driver's license
Technologies
Windows, Active Directory, Hyper-V, Proxmox, macOS, Linux
Responsibilities
Handle 1st and 2nd level support calls and remote access, Analyze and resolve IT system and practice software errors, Configure hardware and network components, Support connection and maintenance of medical devices, Implement IT security measures and data protection requirements, Document support cases in ticketing system
Seniority
Mid-level, hands-on IC