Bus Sys Analysis Specialist
Core
Senior Business Systems Analyst bridging business and technology to define requirements, analyze processes, and deliver scalable CRM, data, analytics, and AI solutions for Research and Capital Markets.
Role type
Senior Business Systems Analyst
Builds
CRM platforms, client intelligence capabilities, data analytics solutions, and AI-enabled workflows
Domain
Financial Services / Capital Markets / CRM / Data & AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements gathering, Business process analysis, User story development, SQL, CRM platform expertise, Agile/Scrum facilitation, Stakeholder management, Data analysis, System integration knowledge, AI/GenAI use case definition
Preferred skills
Capital Markets domain knowledge, Enterprise data platform experience (Databricks/Snowflake), API integration experience, Data governance expertise, Jira/Azure DevOps proficiency
Technologies
CRM platforms (Prism, Salesforce), SQL, Databricks, Snowflake, Jira, Azure DevOps, Confluence
Responsibilities
Partner with stakeholders to identify CRM process improvements; Elicit and document functional/non-functional requirements; Develop user stories, process flows, and acceptance criteria; Analyze CRM data and workflows for automation opportunities; Collaborate with dev teams to translate requirements into technical solutions; Support AI and automation initiatives through process redesign; Coordinate UAT and production readiness reviews; Participate in root cause analysis and continuous improvement.
Seniority
Senior, hands-on IC
