IT Service Desk Agent (w/m/d)
Core
Analyze IT landscape disruptions for customers and provide first-line support solutions.
Role type
IT Service Desk Agent (1st & 2nd Level)
Builds
IT support services for enterprise clients
Domain
IT Services / Managed Services
Required skills
IT support experience, OS and network technology basics, ITIL process knowledge, German and English language skills
Preferred skills
CompTIA A+ certification, Class B driver's license
