IT Servicetechniker mit Teamleiterfunktion (w/m/d)
Core
Install, configure, and maintain hardware and software solutions for enterprise and mid-market customers while leading a team of IT specialists.
Role type
Senior IT Service Technician with Team Lead responsibilities
Builds
Standardized and highly scalable IT services and infrastructure for enterprise clients
Domain
IT Infrastructure and Managed Services
Required skills
IT support experience, hardware and operating system support, technical training, team coordination, incident analysis, customer communication, documentation
Preferred skills
Leadership experience, specialized knowledge in specific IT domains
Technologies
Hardware, Operating Systems, IT Infrastructure
Responsibilities
Install and configure hardware and software solutions, analyze and resolve IT incidents, provide first-level IT support, coordinate team assignments and service delivery, document work steps
Seniority
Senior, hands-on IC with leadership duties