IT Servicetechniker mit Teamleiterfunktion (w/m/d)
Core
Install, configure, and maintain hardware and software solutions for customers while leading a team to analyze IT issues and coordinate service delivery.
Role type
Team Lead IT Service Technician
Builds
IT infrastructure and support services for enterprise and mid-market customers
Domain
IT Services / Managed Services
Required skills
IT support experience, hardware and OS support, team coordination, technical documentation, customer communication
Preferred skills
Leadership experience, advanced troubleshooting, stakeholder management
Technologies
Hardware, Operating Systems, IT Infrastructure
Responsibilities
Install and configure hardware and software solutions, analyze IT incidents and coordinate team solutions, provide IT support and answer technical questions, assess case ownership and coordinate service delivery
Seniority
Mid-level, hands-on IC with team leadership