IT Field Service / Onsite Support (w/m/d)
Core
Install, configure, and maintain hardware and software solutions for enterprise and mid-market clients in the West region (NRW), including device delivery and on-site support.
Role type
Field Service Technician / Onsite IT Support
Builds
IT infrastructure and device deployments for customers
Domain
IT Services / Enterprise IT
Deliverable
physical/clinical work
Required skills
Hardware and OS support, ticket management, device delivery, troubleshooting, communication
Preferred skills
Technical training (e.g., IT-Systemelektroniker), driver's license class B/BE, travel readiness
Technologies
Hardware, Operating Systems
Responsibilities
Install and configure hardware and software, analyze and resolve IT incidents, handle ticketing and data entry, deliver and set up devices, support field service in the West region
Seniority
Entry-level to Mid-level