IT Servicetechniker Onsite & Fieldservice (w/m/d)
On-site
Core
Install, configure, and maintain various device types for customers while providing IT support and analyzing customer requests to find solutions.
Role type
Onsite and field service IT technician
Builds
IT hardware rollouts and support services for enterprise and mid-market customers
Domain
IT infrastructure and support
Required skills
IT hardware installation, IT support, ticket handling, customer request analysis, technical troubleshooting
Preferred skills
Driver's license Class B/BE, travel readiness, technical training in IT systems electronics or computer science
Technologies
IT hardware, ticketing systems
Responsibilities
Install and configure device types, analyze customer requests, provide IT support, support technical escalation management, travel to customer sites in North Rhine-Westphalia and occasionally nationwide