IT Onsite/ Fieldservice Techniker (w/m/d)
Core
Onsite IT technician responsible for hardware installation, configuration, exchange, and mobile delivery to customers, handling service tickets, and executing IT rollouts and migrations.
Role type
Senior IC IT Field Service Technician
Builds
Hardware deployments, IT infrastructure rollouts, and migration projects for enterprise and mid-market clients
Domain
IT Infrastructure / Hardware / Field Service
Required skills
Windows OS, Hardware installation and configuration, Networking (Switching, Layer 1-3), ITSM systems, Ticket handling, Driver's license (Class B), Valid criminal record certificate
Preferred skills
IT Support experience, Customer-oriented communication, Teamwork, English language skills, Flexible working hours availability, On-call readiness
Technologies
Windows, ITSM tools, Techniker App, Planning tools, Switching equipment
Responsibilities
Install, configure, and exchange hardware (PCs, notebooks, printers, mobile devices) on-site; Deliver hardware to customers via mobile operations; Process and resolve service tickets and requests; Execute IT rollouts, migrations, and projects; Document activities in IT systems (Asset management, ITSM, planning tools).