IT-Spezialist (m/w/d) Client- und Arbeitsplatzmanagement
Core
Responsible for the operation and evolution of the IT workstation environment, providing modern, secure, and high-performance IT services to employees.
Role type
IT Specialist (Client & Workstation Management)
Builds
IT workstations, peripherals, and support services for employees
Domain
Insurance / IT Infrastructure & Support
Required skills
Windows client environment, Microsoft 365, IT Service Management processes, ticket and knowledge management systems, complex troubleshooting, installation and configuration of workstations
Preferred skills
Analysis, standardization, optimization of workstation solutions, technical documentation, collaboration with business units
Technologies
Windows, Microsoft 365
Responsibilities
Handle complex incidents and service requests in 1st and 2nd-level support; Install, configure, and deploy IT workstations and peripherals; Participate in rollouts, migrations, and IT projects; Analyze, standardize, and optimize IT workstation solutions and support processes; Create and maintain technical documentation
Seniority
Mid-level, hands-on IC