Windows Client und Digital Workplace Specialist (m/w/d)
Core
Ensuring smooth IT operations for internal employees and developing/improving service and support processes.
Role type
Windows Client and Digital Workplace Specialist (2nd Level Support)
Builds
Software packages for automatic client distribution; Digital Client systems
Domain
Enterprise IT / Digital Workplace
Required skills
Windows Client Administration, 2nd Level Support, MS-Office, ITIL, PowerShell Scripting
Preferred skills
Project leadership participation, Cost estimation
Technologies
Windows, PowerShell, MS-Office
Responsibilities
Ensure smooth IT operations for internal staff; Continuously develop and improve service and support processes; Create software packages for automatic client distribution; Operate, manage, and maintain Digital Client systems; Implement operational quality assurance measures; Document and manage lifecycle management in the Digital Client area; Participate in project leadership and cost estimation; Provide 2nd Level Support and assist 1st Level Support (~25%)
Seniority
Mid-level, hands-on IC