Night Auditor/ Guest Service Agent - Brisbane Skytower
Core
Overnight front office operations including guest check-ins/check-outs, financial reconciliation, and building security monitoring.
Role type
Night Auditor / Guest Service Agent
Builds
Daily financial audit reports, revenue reconciliation, and operational handovers
Domain
Hospitality / Hotel Operations
Required skills
Financial reconciliation, RMS (Property Management System), incident management, overnight shift flexibility, report preparation, guest service
Preferred skills
Previous hotel front office experience, strong numerical skills, familiarity with fire panels and building systems
Responsibilities
Manage check-ins and check-outs, complete end-of-day financial processing and Night Audit in RMS, reconcile room revenue and payments, monitor lobby and building access, conduct routine floor checks and monitor alarms, prepare daily audit reports, provide handovers to Front Office and Housekeeping
Seniority
Individual Contributor, operational level