Specialist After Sales (m/w/d)
Core
Develop and implement customer relationship strengthening measures, support business development for dealers and distributors, and analyze operational processes for Isuzu dealers across Europe.
Role type
Specialist After Sales (Commercial Vehicle)
Builds
Service and parts business operations for Isuzu dealers in Europe
Domain
Automotive / Commercial Vehicles (Light and Heavy Duty)
Deliverable
client delivery
Required skills
operational process analysis, data analysis, business development, negotiation, coordination, cross-functional collaboration, technical knowledge of light and heavy commercial vehicles, knowledge of electric vehicles
Preferred skills
workshop operation experience, customer service experience, inter-cultural competence
Technologies
none stated
Responsibilities
develop and implement customer relationship measures, initiate and support business development initiatives, analyze dealer operational processes, manage and analyze sales partner data, support organization of European service conferences, collaborate with internal teams including Japan
Seniority
Specialist, hands-on IC