Onsite Support Techniker (m/w/d)
On-site
Core
Onsite IT support and installation specialist ensuring smooth IT operations in a production-adjacent environment.
Role type
Onsite Support Technician
Builds
IT support services and installations for end-users
Domain
IT Services / Onsite Support
Required skills
Windows OS expertise, Onsite support experience, Incident management, Hardware/software installation and configuration, Ticket-based workflow
Preferred skills
Driver's license (Class B/BE/Class 3), English language skills
Responsibilities
Conduct onsite support and installation tasks, Support end-users in Windows environments, Handle IT support requests via tickets and project orders, Document activities in provided systems and tools, Install and configure hardware and software components, Process incidents in the customer's incident management tool