Machine Staging & Field Service Engineer Europe (m/w/d)
Core
Staging, installation, and on-site field service for digital inkjet printing systems, including hardware assembly, software installation, calibration, and customer training.
Role type
Field Service Engineer (Hardware/Software)
Builds
Digital inkjet printing systems and related hardware components
Domain
Industrial printing / Manufacturing
Required skills
Hardware assembly, software installation, system calibration, inkjet system maintenance, customer training, remote support, inventory management, report writing
Preferred skills
RIP and workflow process knowledge, Adobe Creative Suite
Technologies
Inkjet printing systems, Adobe Creative Suite, Syteline
Responsibilities
Inspect delivered machines against checklists, assemble hardware and install software, perform system calibration and startup, conduct on-site installations and repairs, train customers on operation and maintenance, provide remote and on-site support, manage inventory and spare parts orders, document issues and resolutions, maintain demo machines, create print samples, set up and demonstrate equipment at trade shows
Seniority
Mid-level, hands-on IC