On-Site IT Service & Support Specialist (m/w/d)
Core
On-site IT service and support specialist ensuring stable, service-oriented IT operations for the Leingarten location.
Role type
On-site IT Service & Support Specialist
Builds
Local IT infrastructure and user support for Körber's Leingarten site
Domain
Corporate IT / Hardware & Software Support
Required skills
Hardware repair and replacement, Windows 11 administration, Microsoft 365 management, network troubleshooting, remote access configuration, ticket system management, user training, vendor coordination
Preferred skills
ServiceNow experience, complex printer environment management
Technologies
Windows 11, Microsoft 365, ServiceNow, iOS, Android
Responsibilities
Accept and resolve customer inquiries via ticket system, perform maintenance and fault analysis on local IT systems, provide hardware and software, coordinate suppliers, support IT projects, train new and experienced employees on IT environment
Seniority
Mid-level, hands-on IC