On-Site IT Service & Support Specialist (m/w/d)
Core
On-site IT service and support specialist ensuring stable, service-oriented IT operations at local company sites.
Role type
On-site IT Service & Support Specialist
Builds
Local IT infrastructure, hardware, and software support for employees and executives.
Domain
Corporate IT / End-user support
Required skills
Hardware maintenance, software troubleshooting, network administration, Windows 11, Microsoft 365, ServiceNow, printer management, remote access configuration, user training
Preferred skills
Complex printer environment experience, project rollout support
Technologies
Windows 11, M365, ServiceNow, iOS, Android
Responsibilities
Accept and resolve customer inquiries via ticket system, perform hardware repairs and replacements, provide IT support for executive members, coordinate suppliers for IT projects, support internal and external events, train new and experienced employees on IT environment
Seniority
Mid-level, hands-on IC