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IT-Administrator Service Desk, 2nd & 3rd Level Support (m/w/d) - in Hamburg

Hamburg IFull-time2024-02-23 → 2026-10-08

Core

Provide 2nd and 3rd level IT support via phone, email, and remote channels, managing IMAC tasks and maintaining server infrastructure in data centers.

Role type

IT Administrator (2nd & 3rd Level Support)

Builds

IT service operations and server infrastructure maintenance

Domain

IT Operations / Data Center Management

Deliverable

infrastructure

Required skills

IMAC (Installation, Move, Add, Change), Microsoft Server products (Windows Server, SQL Server, Exchange, IIS), Citrix portfolio (Virtual Apps and Desktop, Netscaler), firewall/VPN/router management, data center operations

Technologies

Windows Server, SQL Server, Exchange, IIS, Citrix Virtual Apps and Desktop, Netscaler, Firewalls, VPNs, Routers