IT-Administrator Service Desk, 2nd & 3rd Level Support (m/w/d) - in Hamburg
Core
Provide 2nd and 3rd level IT support via phone, email, and remote channels, managing IMAC tasks and maintaining server infrastructure in data centers.
Role type
IT Administrator (2nd & 3rd Level Support)
Builds
IT service operations and server infrastructure maintenance
Domain
IT Operations / Data Center Management
Deliverable
infrastructure
Required skills
IMAC (Installation, Move, Add, Change), Microsoft Server products (Windows Server, SQL Server, Exchange, IIS), Citrix portfolio (Virtual Apps and Desktop, Netscaler), firewall/VPN/router management, data center operations
Preferred skills
IT security and system management experience (via careerplan.io/jobs/1437325-it-administrator-service-desk-2nd-3rd-level-support-mwd-in-hamburg-at-synaforce-gmbh)
Technologies
Windows Server, SQL Server, Exchange, IIS, Citrix Virtual Apps and Desktop, Netscaler, Firewalls, VPNs, Routers