Vendor Management Specialist - Advanced
Core
Coordinate contracts, monitor compliance, manage escalations, and steward SLAs/KPIs for Managed Service Provider (MSP) vendors.
Role type
Vendor Management Specialist
Builds
MSP vendor services
Domain
Energy / IT Services Management
Deliverable
client delivery
Required skills
contract management, compliance monitoring, risk assessment, SLA/KPI stewardship, vendor survey analysis, payment management, negotiation, problem solving, analytical skills
Preferred skills
continuous improvement, innovation initiatives, relationship management
Responsibilities
Coordinate contract development, renewal, and amendments; Monitor contract compliance; Manage vendor escalations; Conduct risk assessments and controls compliance; Steward SLAs and KPIs; Conduct 360 vendor surveys; Manage vendor payments; Update VMO site and documents.
