Fachinformatiker Systemintegration (m/w/d)
Core
Application support specialist responsible for maintaining, configuring, and troubleshooting assigned business applications and infrastructure for government offices.
Role type
Application Support Engineer (System Integration)
Builds
Stable IT operations and user support for government business applications
Domain
Public Sector / Government IT
Required skills
Windows Server administration, Active Directory management, MS SQL, technical documentation, ticketing systems, hardware maintenance, error analysis
Preferred skills
MS-Office products, service management systems, project management
Responsibilities
Provide first-line support and error analysis for assigned applications, install and patch software, manage user permissions and roles, document technical procedures, coordinate with internal IT and external vendors, assist with hardware installation, handle 1st-level hotline requests
Seniority
Mid-level, hands-on IC