Kundenberater - Vertrieb (m/w/d)
Core
Customer service and sales representative for a cooperative bank, focusing on cross-channel support, self-service promotion, and account openings.
Role type
Customer service and sales representative
Builds
Banking services and digital self-service adoption
Domain
Banking
Deliverable
client delivery
Required skills
Cross-channel communication, sales orientation, account opening, self-service promotion, proactive customer outreach
Preferred skills
Digital affinity, structured work style
Technologies
Online banking platforms, chat, video communication tools
Responsibilities
Communicate professionally across channels (branch, phone, chat, video), promote self-service usage, support customers with banking and online banking topics, conduct proactive customer outreach within product scope, ensure high service quality and customer satisfaction