Mitarbeiter im Frontoffice (m/w/d) - Kundenbetreuer/in - Brilon, Paderborn und Mönchengladbach
Core
Direct customer contact via phone and email to schedule service appointments for field technicians and manage customer orders.
Role type
Front office customer service representative
Builds
Customer service appointments and order management for a cable network operator's service partner
Domain
Telecommunications / Customer Service
Required skills
Communication, CRM data management, Internet research, MS Office, German language proficiency
Preferred skills
Commercial training background, additional foreign languages, customer-oriented mindset
Responsibilities
Schedule service appointments with existing customers via phone, handle customer emails, conduct internet research, maintain master data in CRM system
Seniority
Entry-level / Individual Contributor
