Manager IT – Schwerpunkt Workplace & Microsoft 365 (m/w/d)
Core
Define and manage the modern digital workplace for over 110 hotels and the central office, overseeing Microsoft 365, client management, and Managed Service Provider (MSP) coordination.
Role type
Manager, IT Workplace & Microsoft 365
Builds
End-user computing services, Microsoft 365 environments, and hotel IT infrastructure
Domain
Hospitality / IT Service Management
Required skills
MSP management, Microsoft 365 administration, device lifecycle management, budget planning, project management, identity management, network fundamentals, ITIL processes
Preferred skills
Zero-Touch Deployment, Zero-Trust security, AI automation, stakeholder management
Technologies
Microsoft 365, Exchange Online, Teams, SharePoint, Intune, Autopilot, Entra ID, Azure AD, Windows, iOS, Android, SCCM, WLAN, DHCP, DNS, VPN
Responsibilities
Manage MSP partner including SLA control, KPI reporting, and escalation management; Develop and maintain unified workplace standards across all locations; Own M365 environment services including license governance and identity management; Lead workplace projects and IT opening processes for new hotels; Act as a sparring partner for network and adjacent IT disciplines
Seniority
Manager, hands-on leadership
