Sales Enablement Specialist
Core
Coordinate sales operations and customer support for ExxonMobil's China business portfolio, acting as a primary contact for Sales Operations and resolving escalated issues.
Role type
Sales Operations Specialist (China)
Builds
Sales processes, customer support workflows, and operational insights for ExxonMobil's downstream and chemicals business in China.
Domain
Energy & Petrochemicals (China)
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Sales operations coordination, customer relationship management, data analysis, process improvement, change management, CRM support, audit compliance representation
Preferred skills
Tableau, Power BI, global MNC experience
Technologies
Salesforce, Microsoft Excel, Tableau, Power BI
Responsibilities
Manage internal sales processes and respond to external customer requests; take ownership of escalated sales activities including supply resolutions and disputes; prepare and analyze data sets to generate actionable insights; lead initiatives to automate workflows and streamline communication; provide first-level support for CRM and pricing tools; represent the Sales function during audits.
Seniority
Mid-Senior, hands-on IC