IT - Service Desk (m/w/d)
Core
IT Service Desk specialist providing operational support and troubleshooting for hardware and software issues for Sparkassen employees.
Role type
IT Service Desk Specialist
Builds
IT support for Sparkassen infrastructure (OSPlus workstations, self-service terminals, telephony, printers)
Domain
Banking / IT Support
Required skills
IT training (e.g., System Integration Specialist), hardware troubleshooting, software troubleshooting, password management, printer support, project collaboration, security compliance awareness
Preferred skills
Analytical skills, organizational talent, independent work, structured approach, willingness to learn, team orientation, communication skills
Technologies
OSPlus, self-service terminals, telephony systems, printer management