Field Support Engineer (m/w/d)
Core
On-site IT support for client hardware, software, and peripherals across multiple locations in Germany.
Role type
Field Support Engineer
Builds
Client hardware and software support, mobile device management, and conference room AV support for 1,500+ users.
Domain
ICT / IT Support / Hardware & Software
Required skills
Client operating systems (Windows, iOS), hardware installation and configuration, printer/MFP setup, mobile device management, incident management, warehouse management
Preferred skills
Microsoft Intune, software distribution, video conferencing technology
Technologies
Microsoft Windows, iOS, Microsoft Intune
Responsibilities
On-site hardware and software installation, incident management for client devices, printer and multifunction device configuration, user training for video conferencing, inventory and lifecycle management of ICT hardware, supporting first and second-level support teams
Seniority
Mid-level, hands-on IC
