Sachbearbeiter (m/w/d)
Core
Managing user support, document management, and CRM administration for the VIBESA talent promotion portal, including system testing, process analysis, and data privacy handling.
Role type
Senior IT Administrator / Process Analyst
Builds
Internal applicant and alumni management portals
Domain
Public sector / Talent promotion / IT Systems
Required skills
Database knowledge, Windows 11, MS Office, Process analysis, Change request management, User training, Data privacy compliance
Preferred skills
Analytical-didactic abilities, IST analysis experience
Technologies
Windows 11, MS Office, CRM systems
Responsibilities
User support and document management, CRM address and user administration, Creating process analysis and concept documents, Conducting system tests and quality assurance, Preparing and executing change requests, Organizing user training sessions, Reviewing data privacy requests and performing data deletion/blocking
Seniority
Mid-level, hands-on IC
