Mitarbeiter/in in Technik und Verwaltung (w/m/d) im Studierendenservice/ Studierendensekretariat
Core
Central first point of contact for prospective students and current students regarding study-related questions at the WH; handles administrative tasks for the student lifecycle from application to graduation.
Role type
Administrative staff in student services
Builds
Student services and administrative processes for the university
Domain
Higher Education Administration
Deliverable
dashboards & analysis
Required skills
Administrative processing, Customer service, Communication (verbal and written), Self-organization, Team collaboration, Digital process readiness (via careerplan.io/jobs/14089-01494187-S-mitarbeiterin-in-technik-und-verwaltung-wmd-im-studierendenservice-studierendensekretariat)
Responsibilities
Handling inquiries via phone, email, and video chat; Coordinating and ensuring quality of the Student Service Center; Processing administrative matters for the student lifecycle