Senior Manager – CRM, Field Experience Engineering Lead
Core
Lead the Field Experience Engineering team to own the technology experience of BMS field teams worldwide, focusing on Veeva Vault CRM and adjacent capabilities.
Role type
Senior Manager – CRM, Field Experience Engineering Lead
Builds
Veeva Vault CRM platform, field capabilities, and AI-enabled solutions for commercial field teams
Domain
Life Sciences / CRM / Field Sales Systems
Deliverable
production ML models
Required skills
Veeva Vault CRM, Salesforce, Java, JavaScript, Vue, GenAI, LLM-augmented workflows, CI/CD, Agile SDLC, ITQM, team leadership
Preferred skills
Veeva Vault CRM certification, Salesforce certification, AWS certification, Databricks certification, operating-model transformation
Technologies
Veeva Vault CRM, Veeva Align, Veeva Network, AWS, Databricks, Jira
Responsibilities
Define and execute the Field Enablement roadmap, establish new ways of working for the team, lead AI-powered engineering initiatives, run end-to-end delivery, lead and grow the team
Seniority
Senior Manager, hands-on IC with people leadership
