Finance Associate
Core
Support the administration and servicing of a retail finance portfolio for John Deere Financial dealers and customers.
Role type
Finance Associate (Administrative & Servicing)
Builds
Retail finance contracts and related transactions for John Deere dealers
Domain
Financial Services / Equipment Finance
Deliverable
client delivery
Required skills
Customer service, administration, finance/banking/lending experience, attention to detail, communication, relationship building, problem solving, managing competing priorities
Responsibilities
Support a portfolio of retail finance contracts and related transactions, Process contract changes, substitutions and novations, Conduct credit and equipment checks, Complete post-settlement activities including security maintenance and government registrations, Assist customers and dealers with enquiries and resolve issues, Manage shared inbox enquiries and service requests, Identify opportunities to improve processes and customer experiences