Kaufmännischer Mitarbeiter Kundenservice (m/w/d)
Core
Customer service and logistics coordination for land transport, handling customer inquiries, complaints, and shipment reporting.
Role type
Customer service representative (logistics)
Builds
Reliable and efficient land transport solutions for customers
Domain
Logistics / Land transport
Deliverable
dashboards & analysis
Required skills
Customer service, shipment monitoring, complaint handling, MS Office, structured work, organization
Preferred skills
Spedition software knowledge, English communication
Responsibilities
Customer care in land transport, coordinating with sales, monitoring and reporting shipments, handling customer inquiries and complaints, processing domestic and international freight shipments, communicating with customers and partner companies on shipment events