Client Solution Engineer (m/w/d)
Core
Plan, integrate, configure, operate, and maintain IT infrastructure services, systems, and endpoints for clients.
Role type
Client Solution Engineer (Infrastructure & Endpoint Management)
Builds
IT infrastructure services, system configurations, and endpoint management solutions
Domain
IT Infrastructure, Endpoint Management, Cloud Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network administration, Server systems, Application management, Scripting, Cloud services, ITIL framework, Microsoft 365 platform, Backup and recovery planning, Incident resolution
Preferred skills
ISO 27001 knowledge, MS Intune, SCCM, Flexera
Technologies
MS Intune, SCCM, Flexera, Microsoft 365
Responsibilities
Monitor service utilization and availability per SLAs, plan and execute backup and recovery tests, create and optimize Standard Operating Procedures for support, resolve complex incidents in applications, hardware, and software
Seniority
Mid-level, hands-on IC