Onsite Support Techniker (w/m/d)
Core
Onsite IT technician providing local IT operations and support for a customer site with over 400 users, managing hardware, assets, and network infrastructure.
Role type
Onsite IT Support Technician
Builds
Local IT infrastructure and user support services for a specific client site
Domain
IT Operations / Onsite Support
Required skills
Windows workstation support, user account management, hardware lifecycle management, ticket coordination, network troubleshooting, switch configuration, LAN refresh, patching, VLAN configuration
Preferred skills
Network environment knowledge, structured task organization, priority setting, team collaboration
Technologies
Windows, Switches, VLAN, LAN
Responsibilities
Manage user accounts and hardware assets, coordinate onsite support tickets, plan and execute notebook rollouts and lifecycle measures, analyze and resolve network issues, configure switches and network connections, collaborate with global IT teams
Seniority
Junior to Mid-level, hands-on IC