IT-Support Consultant (m/w/d)
Core
Providing technical support, configuration, and reliable operation of applications for customers, including analysis, documentation, and ticket management.
Role type
IT Support Consultant
Builds
Application setups, configurations, and monitoring solutions
Domain
IT Services / Enterprise Software
Deliverable
client delivery
Required skills
Windows and Linux administration, SQL query creation, database management, monitoring, certificate management, installation, security requirements handling
Preferred skills
DevOps tools (Jenkins, GitLab), Cloud technologies (AWS, Oracle Cloud), Containerization (Docker)
Responsibilities
Support customers with technical know-how, analyze and process support tickets, handle monitoring and security tasks, collaborate with development teams, engage in customer contact including on-site visits
Seniority
Mid-level, hands-on IC