IT Service Owner (m/w/d) im Application Management
Core
End-to-end lifecycle management and support of business applications, including 2nd/3rd-level support, Windows Server operations, and Microsoft 365 administration.
Role type
IT Service Owner (Application Management)
Builds
Business applications in Finance & Controlling, Communication & Collaboration, and Office Tools
Domain
IT Operations / Application Management
Required skills
Application lifecycle management, 2nd/3rd-level support, Windows Server administration, Microsoft 365 administration, ITSM systems (Matrix42, ServiceNow, TOPdesk), License and contract management, Cloud strategy, Process documentation, Data protection and compliance
Preferred skills
Experience with FI/CO and Collaboration tools, AI system implementation, Software introduction processes
Technologies
Windows Server, Microsoft 365, Matrix42, ServiceNow, TOPdesk