Servicetechniker (m/w/d)
Core
Providing second-level technical support, on-site hardware maintenance, and remote assistance for NetCom systems.
Role type
Senior IC IT service technician (field support)
Builds
NetCom hardware and software solutions for clients
Domain
IT infrastructure and network operations
Required skills
Windows administration, Linux administration, hardware maintenance, remote troubleshooting, ticket management, on-site server rack setup
Preferred skills
Volunteer experience with emergency services (fire department, THW, DLRG)
Technologies
Windows, Linux, NetCom hardware
Responsibilities
Conducting second-level phone support for customer inquiries, maintaining and repairing NetCom hardware on-site, performing remote maintenance, participating in on-call duty, testing installed hardware and software, setting up and inspecting server racks