Services Technician Sr POC Team
Core
Perform installation, modification, repair, testing, and servicing on systems and communications equipment, including hardware, peripherals, cabling, and networks, serving both internal teammates and clients on-site.
Role type
Senior Services Technician (IT Infrastructure)
Builds
Operational IT infrastructure and communication systems for clients and internal teams
Domain
IT Infrastructure / Network Operations
Deliverable
physical/clinical work
Required skills
Hardware installation and testing, Network equipment configuration (switches, routers, firewalls), Software configuration and troubleshooting, Data cabling systems, Documentation and warranty management, Desktop operating systems (Windows NT/XP/2000), LAN/WAN experience, Microcomputer product proficiency
Preferred skills
Forklift certification
Technologies
Switches, routers, firewalls, VPN devices, Windows NT, Windows XP, Windows 2000
Responsibilities
Install and test system hardware at customer sites, Resolve software configuration and hardware diagnostic problems, Configure network and data communication equipment, Complete service call documentation and defective product returns