Services Technician Integration Lab
Core
Installation, modification, repair, testing, and servicing of systems and communications equipment including hardware, peripherals, cabling, and networks for internal teammates and clients.
Role type
Services Technician (IT Infrastructure)
Builds
Hardware repairs, network configurations, and system installations
Domain
IT Infrastructure / Hardware Support
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, network equipment installation, Windows OS support, vendor diagnostics, documentation, scripting basics
Preferred skills
A+ certification, vendor hardware certification, automation scripting
Technologies
Windows OS, Ghost, Microsoft SCCM, switches, routers, firewalls, VPN devices, laptops, desktops
Responsibilities
Perform hardware and peripheral repairs to minimize downtime; install and test system hardware; configure network and data communication equipment; troubleshoot server hardware and Network Operating Systems; complete client build documentation; unpack and pack devices.
Seniority
Entry-level to Mid-level, hands-on IC