Techniker/in (m/w/d) als Support-Mitarbeiter
Core
Installation and support of IT systems for tax advisors and their clients via remote maintenance and hotline.
Role type
IT support technician (field and remote)
Builds
Cloud applications (ASP) and IT infrastructure for tax advisory clients
Domain
Tax advisory services / IT infrastructure
Deliverable
client delivery
Required skills
Windows administration, hardware installation, software updates, remote maintenance, printer/scanner support
Preferred skills
DATEV software experience, Linux basics
Technologies
Windows, DATEV, Linux
Responsibilities
Analyze and resolve trouble tickets via phone or remote access, install software updates, perform hardware and software installation on-site or in the data center, administer Windows clients and servers, support IT workstations and peripherals.
Seniority
Junior to Mid-level, hands-on IC