Mitarbeiter Qualitätssicherung und Support (m/w/d)
Core
First-level support and quality assurance for software products, serving as the primary contact for customers and coordinating with development teams.
Role type
Quality Assurance and Support Specialist
Builds
Software product components and support services
Domain
Software / IT Services
Deliverable
dashboards & analysis
Required skills
Functional testing, process documentation, customer communication, cross-team coordination, business and technical analysis
Preferred skills
Informatics degree, curiosity, self-organization, teamwork
Technologies
None explicitly stated
Responsibilities
Answer customer questions about product functionality, prepare and execute functional tests for software components, document processes and optimize internal validation procedures, act as the central first point of contact for customers, coordinate with development teams for complex issues
Seniority
Mid-level, hands-on IC