Cloud Service Engineer (m/w/d)
Core
Designing and implementing service processes, onboarding customers into managed services, and optimizing service performance through standardization and automation.
Role type
Cloud Service Engineer
Builds
Service descriptions, onboarding processes, and automated service workflows
Domain
Cloud Services, Microsoft Infrastructure
Required skills
Microsoft 365, Microsoft Azure, Service process design, Customer onboarding, Service optimization, Standardization, Automation, Customer communication
Preferred skills
Cloud architecture knowledge, Analytical thinking, Self-management
Technologies
Microsoft 365, Microsoft Azure
Responsibilities
Create service descriptions and onboarding processes, Analyze customer service performance, Identify and implement service optimizations, Support internal service automation, Act as a central interface for customer inquiries
Seniority
Mid-level, hands-on IC