Mitarbeiter/in IT Support und Kundenservice (m/w/d)
Core
Installing and commissioning broadband internet, local network, and IT security components; providing customer support for troubleshooting and maintenance.
Role type
IT Support and Customer Service Technician
Builds
Broadband internet, local networks, and IT security solutions
Domain
Telecommunications and IT Infrastructure
Required skills
Network administration, Windows & Linux system administration, WLAN and point-to-point radio system administration, hardware installation and commissioning, documentation, customer support, sales support
Preferred skills
First experience in IT or telecommunications industry, driver's license (Class B)
Technologies
Windows, Linux, Routers, Switches, VPN systems, Firewalls
Responsibilities
Install and commission broadband internet, local network, and IT security components; troubleshoot and maintain customer systems; support sales efforts; evaluate and test new IT components for operational deployment
Seniority
Entry-level to Junior